We collect two types of information from you:-
- information you submit to us and
- information our site gathers automatically
When you register for our services we need to know your name and email address together with other information as indicated on the registration form. By completing the registration form you will be asked to confirm that we may use your information in accordance with this privacy statement. If you do not consent then you may be prevented at some time in the future from accessing our web site and will be prohibited from purchasing and/or using the Content and Services. When you use our Services on the Site, you may be asked to provide information and replies which will be used by us in providing our services. We gather this information to allow us to process your registration, process any orders you may make and to provide our services. The relevant information is also used by us to provide you with statements of your skills profile and generate your e-skills SFIA Profile and to communicate with you on any matter relating to the conduct of your account and the provision of the Services on this Site. We may share such information with third parties engaged by us to assist with the provision of the Services to you.
We may use the information supplied by you and combine it with information supplied by other users to create aggregated statistical information which we may collate and distribute to interested third parties including universities and other academic bodies. Such collated statistics will not include individually identifiable information that would reveal anything personal about you.
As you browse our web site we log your IP address (the Internet address of your computer not the e- mail address) and other standard tracking data to evaluate which parts of our site you visit and how long you stay there. This information is aggregated with tracking data from all site visitors to measure number of visits, average time spent on this web site, pages viewed, etc. in order to help us develop the website and our services and may provide such information to third parties.
We may also wish to provide you with information about special features of our website or any other related services or products we think may be of interest to you. If you would rather not receive this information, please send an email message to
sfiaprofile-enquiries@e-skills.com stating that you don't wish to receive this type of information.
We may also want to provide you with related information from third parties we think may be of interest to you including subsidiary companies and affiliated organizations and share with them information you submit to us. If you would rather not receive this information, please send an email to sfiaprofile-enquiries@e-skills.com stating that you do not wish to receive this type of information.
We may also share your output data from your e-skills SFIA Profile with local mentors such as your Business Link.
We may pass on information you have provided to us to governmental agencies or third parties who have legal authority to request and receive such information or where we are required to do so by law.
Other than referred to in this privacy statement it is our policy not to disclose any individually identifiable information about site users to third parties without specific permission to do so. We do not sell users' names or email addresses to other companies to use to send unsolicited advertisements or mail.
If your employer has paid or intends to pay for your e-skills SFIA Profilewe will consider them as a sponsor employer. Although your employer may pay for your e-skills SFIA Profile you will be the e-skills SFIA Profile holder and will have the right personally to hold the e-skills SFIA Profile for its term. We will share with your employer your information together with the results of your self assessment including skill levels and training needs. We will cease to provide your sponsor employer with your information if your employment with such employer ends provided you advise us in writing of the date your employment is to end. We may supply any new employer with your information unless you request us not to do so in writing. We may advise any new employer of your instructions not to disclose your information if your new employer requests us to provide your information.
During registration a user is required to give contact information (such as name and email address) together with other information as may be requested in the registration form some of which may be mandatory and some voluntary as indicated. Users are encouraged to provide the voluntary information so we can provide a more personalised experience This information is used to contact the user about the services on our site for which they have expressed interest.
We request information from users on both our enquiry and order forms. Users provide contact information (such as name and delivery address) and financial information (such as credit card number and expiry date). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
A cookie is a coded piece of software information, stored on your computer, that identifies your computer during the current and subsequent visits to a web site. Some of our business partners may also use cookies on our site (for example, training content providers). We have no access to or control over these cookies.
If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in your browser settings. NOTE: Disabling cookie support may prevent this web site from functioning properly and you may not be able to utilise fully all of its features and information.
We use IP website addresses for research to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP website addresses are not linked to personally identifiable information.
This web site contains links to other sites. Please be aware that e-skills UK is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by The e-skills UK SFIA Profiler Website.
From time-to-time our site requests information from users via feedback or surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey and feedback information will be used for purposes of monitoring or improving the functionality of the site.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with best practice encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, as will be the case for most of the time that a user is browsing the web. If you have any questions about the security at our website, you can send an email to
sfiaprofile-enquiries@e-skills.com with your questions.
If a user's personally identifiable information changes (such as your e-mail address), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by sending an email to sfiaprofile-enquiries@e-skills.com stating your requests for changes.
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
By submitting your information, you consent to the use of that information as set out in this policy.